Effective Date: 1st November 2026
Live Adventure Zimbabwe (PVT) Ltd ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly in accordance with applicable data protection laws, including the Cyber and Data Protection Act [Chapter 12:07] of Zimbabwe where applicable.
1. Information We Collect
When registering for one of our events, we may collect:
Full name
Date of birth
Nationality
Gender
Identity or Passport number (where required)
Email address
Telephone number
Emergency contact information
Medical information relevant to your safety
Event preferences
Merchandise sizing
Payment information (processed through third-party providers)
Photographs and video captured during our events.
2. Why We Collect Your Information
Your information is collected solely for legitimate event administration purposes, including:
Processing registrations
Confirming entries
Safety and emergency management
Medical response
Race timing
Publishing results
Insurance administration
Event communications
Improving future events
Meeting legal obligations.
3. Medical Information
Medical information is collected only to assist emergency responders and authorised medical personnel during the event.
Only personnel who require access to this information will be permitted to view it.
4. Where Your Information Is Stored
Your information may be securely processed or stored on servers located inside & outside Zimbabwe, including South Africa.
By registering for one of our events, you acknowledge and consent to this cross-border processing and storage.
Live Adventure only uses reputable service providers that implement appropriate security measures.
5. Sharing Your Information
We may share limited information with trusted service providers including:
Race timing providers
Medical providers
Event officials
Emergency services
Payment processors
Website hosting providers
Email communication providers
Information is shared only where necessary to deliver the event safely and efficiently.
We do not sell your personal information.
6. Photography & Media
Photographs and video recordings may be captured during our events.
These may be used for:
Results
Social media
Marketing
Sponsor reporting
Future event promotion
without additional compensation.
7. Security
We implement reasonable administrative, technical and organisational safeguards to protect your personal information against unauthorised access, disclosure, alteration or destruction.
8. Retention
We retain personal information only for as long as necessary to:
administer our events;
maintain historical race results;
comply with legal, accounting and insurance obligations; and
resolve disputes where required.
Medical information is retained only for the period reasonably necessary for safety, legal and insurance purposes.
9. Your Rights
Subject to applicable law, you may request to:
access your personal information;
correct inaccurate information;
withdraw marketing consent;
request deletion where legally permissible.
Certain information, including official race results, may need to be retained as part of the permanent historical record of the event.
10. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Live Adventure
Email: runimire@liveadventure.co.zw
Website: www.liveadventure.co.zw
